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Psychology Primer: Etiquette: Difference between revisions
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{{LCARS Page Title|Etiquette|#6699cc}} | |||
At this point I think it is important to address some rules of etiquette with regards to the counseling situation. First and foremost the counselor’s office is a place of safety and solace, and the client must respect that. Any violent outbursts or threats made to the counselor must be dealt with immediately and decisively. If the outburst is not directed at the counselor, the counselor must immediately regain control by telling the client to calm down. | At this point I think it is important to address some rules of etiquette with regards to the counseling situation. First and foremost the counselor’s office is a place of safety and solace, and the client must respect that. Any violent outbursts or threats made to the counselor must be dealt with immediately and decisively. If the outburst is not directed at the counselor, the counselor must immediately regain control by telling the client to calm down. | ||
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===Operational Authority=== | ===Operational Authority=== | ||
Simply put, the Counselor position operates outside the bounds of the chain of command in some very limited instances, much the way that the Chief Medical Officer (CMO) position does. Once the client, whoever they may be, enters your office, rank ceases to become an issue, with the exception of addressing the staff member in a courteous manner such as by their rank. Beyond that, attempts to intimidate or stifle you under color of authority have no place and you are not required to submit to them. | Simply put, the Counselor position operates outside the bounds of the chain of command in some very limited instances, much the way that the Chief Medical Officer (CMO) position does. Once the client, whoever they may be, enters your office, rank ceases to become an issue, with the exception of addressing the staff member in a courteous manner such as by their rank. Beyond that, '''attempts to intimidate or stifle you under color of authority have no place''' and you are not required to submit to them. | ||
For example, let’s say that you are a Lieutenant and your client is a Lieutenant Commander, and they begin addressing you as “lieutenant”, perhaps saying something like “You are out of line, Lieutenant. I’m ordering you to change the subject…” A good response would be, “If I choose to change the subject, Commander, it will be for me to decide when and where that might occur. I may choose to change the subject simply because of your unwillingness to talk about it at this time, however we will discuss it again at a later time of my choosing. I would like to remind you also, Commander that your lack of cooperation and attempt to bully me under color of authority will be documented in my report. Lastly let me remind you, that apart from my ethical duty to be courteous, once you step through that door, I’m not required to salute you, sir you or show you any military courtesy whatsoever.” | For example, let’s say that you are a Lieutenant and your client is a Lieutenant Commander, and they begin addressing you as “lieutenant”, perhaps saying something like “You are out of line, Lieutenant. I’m ordering you to change the subject…” A good response would be, “If I choose to change the subject, Commander, it will be for me to decide when and where that might occur. I may choose to change the subject simply because of your unwillingness to talk about it at this time, however we will discuss it again at a later time of my choosing. I would like to remind you also, Commander that your lack of cooperation and attempt to bully me under color of authority will be documented in my report. Lastly let me remind you, that apart from my ethical duty to be courteous, once you step through that door, I’m not required to salute you, sir you or show you any military courtesy whatsoever.” | ||