Conflict Resolution
More to come, but until then...
Veterans Affairs Team |
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Facilitator: Roshanara Rahman |
Wars
Wars within an online community often follow a typical cycle:
- Private e-mailing: Two people exchange words publicly or privately, resulting in a back-and-forth over private e-mail.
- Mediators step in: A few people try and mediate the conflict by suggestion methods of resolution. Both sides are too emotional to listen, though.
- Threats: From "I'll leave if..." to "You'll be forced to leave if you don't..."
- The hardline: Someone finally says "Either you ____ or you leave!
- The White Flag Confession: One or more people in the conflict admit one of the following:
- They may have been too harsh.
- They have stress in their life that caused this problem.
- They did something that inadvertantly led to this conflict, even though they didn't mean to.
- Calls for more rules: People suggest rules which will avoid this future situation. --FltAdml. Wolf 15:09, 3 Dec 2004 (EST)
Defend eachother
From Meatball Wiki
- If you are personally attacked, don't defend yourself. That may be surprising - but defending yourself is not your job, it is the job of the other members in the online community.
- Reasons:
- * it is much more credible to the reader
- * it's too hard to stay emotionally balanced when you defend against personal attacks, it is much easier even not to defend at all
- * the experience to be defended is incredible, it is pure joy, enjoy it to defend and be defended creates strong emotional bonds among members, it builds trust
- * And remember, most of the time personal attacks need not be defended at all, because the attacker only hurts his own reputation and credibility. However, ModelDesiredBehavior: if someone else is attacked, defend them.
- While conflicts are typically seen as negative, they hold big chances to grow as a community, to build trust among the members, to grow in valuable experience. Observe and learn for the next conflicts.
--FltAdml. Wolf 15:18, 3 Dec 2004 (EST)