Starbase 118 Ops Mentor Handbook: Difference between revisions

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Volunteering to be a part of the mentorship program is a big step. Not only does it put you on the front lines when it comes to our new members, but it also allows you to help shape the future leaders of the Fleet. As such, this is a big step towards your own leadership potential, and it is a big responsibility that should not be taken lightly.

Keep in mind that each officer is different; some will come to the ship and need very little direction, while others may need some intensive one on one help. Whatever the case is with the ensign you are mentoring, remember that you are not alone! The First Officer and Captain are available to help and answer questions that either of you might have along the way.

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Mentors are coordinated through, and allocated by, the Command Staff of Starbase 118 or the USS Apollo. As states previously, the Starbase/ship has a set group of officers who volunteer to help new members of the crew. If you think that this is a job that you might like to do, review the following requirements and send a message to Commander Kalianna Nicholotti (Starbase 118) in order to apply.

*Willingness to go above and beyond the call of duty

*The urge to help new players learn the ropes so that they might one day become a solid member of the crew</span></div>

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-Jay

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Once the email from the Commanding Officer has been sent out, it is your turn to introduce yourself to your new mentee. There is no right or wrong way to do this, as long as you keep in mind that new Ensigns can be easily overwhelmed and confused. As such, you should strive to provide a base for them to build their knowledge both IC and OOC.

(Tressa)

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Perhaps more than any other point in time, this is the most critical for retention of new members. Often, this is when members get lost and fall between the cracks. Without the help and vigilance of a mentor and command staff, it is possible that no one would notice the new Ensign not simming. It is for this reason that your job is so important within the workings of Starbase 118.

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Ensigns that have larger issues that need worked out will require more feedback emails. Three is the minimum, but if there is a specific problem, mentors are asked to send feedback emails after each sim until the problems are resolved. Remember, provide examples so that the new member can really see what is going on and how they need to adapt to fit into the Starbase 118 style.

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Some new ensigns have no problems getting into the plot and simming regularly. If this is the case with your mentee, then you only need to send these 'checking in' emails to make sure that everything is still okay. If you have an Ensign who is still having trouble, use these emails to offer feedback and help, and don't limit yourself to two emails a month! Mentors are expected to keep sending feedback emails until the issues and kinks are all worked out.

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On the flip side, some mentees have issues or problems with their mentors. While mentors are screened prior to their allowance into the mentoring program, sometimes personalities just don't mesh. All new Ensigns are encouraged to contact the command staff if such an event arises, as are the mentors who might feel that the match is not something that is really sustainable. Remember, we would rather retain the new Ensign and find them a different mentor than allowing a harmful and counterproductive relationship to go on.

[[Category:StarBase 118 Ops]]